Account Verification Requirements
Verification is mandatory before you can deposit funds or play. Cosmobet uses several verification methods to confirm your identity and address. The process protects both players and the operator.
You can verify through Diya, BankID or by uploading documents. Electronic signature and government-issued ID are accepted. If documents are required, provide a photo or scanned copy of your passport, national ID card, travel document or tax identification certificate alongside a selfie with the document.
Enhanced verification may be requested to confirm your current address and the source of funds. Cosmobet conducts additional checks on gaming activity within two working days of a withdrawal request. The specific review timeframe is not published in the public terms.
- Electronic signature via Diya or BankID
- Passport, national ID card, travel document or tax certificate copy
- Selfie holding your document
- Bank card photo for card verification
- Proof of current residence if requested
- Source of funds documentation if requested
Deposit Methods and Limits
Cosmobet accepts deposits via bank card in Ukrainian hryvnia. The minimum and maximum deposit amounts are not published in the general rules—these details appear in the casino cashier interface when you log in.
No deposit fee applies when making transfers. Deposits are processed and credited to your account within 24 hours. Funds are held at Cosmobet and appear as your game balance once credited.
| Method | Currency | Fee | Processing Time |
|---|---|---|---|
| Bank Card (UAH) | Ukrainian Hryvnia | None | Up to 24 hours |
Withdrawal Methods and Limits
Withdrawals are processed to the same bank card used for deposits. If you change your card details, you must make a minimum deposit from the new card to verify it before requesting a withdrawal.
Cosmobet applies daily, weekly and monthly withdrawal limits. These caps apply to all players regardless of account status. Processing takes up to 24 hours from request, though the payment provider may take up to 30 calendar days to complete the transfer.
| Limit Type | Maximum Amount |
|---|---|
| Daily | 29,999 UAH |
| Weekly | 99,999 UAH |
| Monthly | 399,999 UAH |
Withdrawal Fees and Turnover Requirements
Withdrawals are fee-free once you complete the turnover requirement. The turnover requirement is 100% of your deposit amount—meaning you must place bets totalling at least your deposited sum before withdrawing. This applies to deposits and bonuses together.
If you request withdrawal before completing the required turnover, a penalty of up to 10% applies to the withdrawal amount. Additionally, any unused bonuses on your account are automatically cancelled when you submit a withdrawal request. Tax and fees are withheld according to Ukrainian tax law.
- Turnover requirement: 100% of deposit amount
- Penalty: up to 10% if turnover not completed
- Processing: up to 24 hours (legally up to 30 calendar days)
- Unused bonuses cancelled upon withdrawal request
- Ukrainian taxes and levies withheld by operator
- Minimum withdrawal amount not published (check cashier)
Bonus Funds and Payments
Bonus units are credited to your account on a paid basis at 0.01 UAH per unit and are deducted from your game balance when earned. These are not free credits but rather items purchased through your play.
During bonus playthrough, your maximum bet is limited to 50 bonus units. Exceeding this limit triggers a calculation formula that reduces your winnings from that spin. Bonuses expire after 6 months if unused. Any attempted bonus abuse—such as delaying game rounds or making reserved bets—violates the terms.
- Bonuses are paid basis at 0.01 UAH per unit
- Maximum bet during playthrough: 50 bonus units
- Bonus expiry: 6 months from issuance
- Table games and live dealer contribute 0% to playthrough
- Bonus units cannot be withdrawn directly
- Exceeding max bet triggers winnings reduction formula
What to Check When Details Are Unclear
Several payment details are intentionally left out of the published rules and appear only in the cashier interface. Before depositing or requesting withdrawal, verify these details directly in the casino system to avoid surprises.
- Minimum and maximum deposit amounts for your card
- Exact minimum withdrawal amount
- Your current daily, weekly and monthly withdrawal allowance remaining
- Bonus unit value and any active bonus expiry dates
- Current game balance breakdown (cash vs. bonus units)
- Turnover progress toward your 100% requirement
- Any applicable taxes or withholdings for your jurisdiction
- Processing time estimates for your specific payment method
faq
Why do I need to verify my account before depositing?
Verification is a legal requirement in Ukraine for licensed online casinos. It confirms your identity, age (21+) and address, protecting both you and the operator from fraud and unauthorised access.
Can I withdraw to a different bank card than the one I used to deposit?
No. Withdrawals are only processed to the same card used for deposits. If you need to change your card, you must deposit a minimum amount from the new card first to verify it, then future withdrawals can go to that card.
What happens if I request withdrawal before completing the 100% turnover?
A penalty of up to 10% is deducted from your withdrawal amount. Additionally, any unused bonuses on your account are automatically cancelled. Plan your playthrough to avoid this penalty.
How long does a withdrawal take?
Cosmobet processes your withdrawal request within 24 hours. However, your bank or payment provider may take up to 30 calendar days to complete the transfer. Check with your bank if funds do not arrive within a few business days.
Are there hidden fees when I withdraw?
No deposit or withdrawal fees apply once your turnover is complete. However, Ukrainian taxes and levies are withheld from winnings according to tax law. No other fees are charged by Cosmobet. If you fail to meet turnover, the up-to-10% penalty is deducted.
